Mr Wang is an industry and trade integration of factory customers, there are more than 10 years of experience in foreign trade shipments, their own cooperation with the freight forwarder has more than 10, Mr Wang's main point of demand is the overseas warehouse one piece of business, the foreign docking shipment operation, always articulated, the information is not updated in a timely manner, the single slow, including to the logistics of the Internet information is not timely, resulting in the customer's shop complaint rate has become high, the decline in sales is serious. Mr Wang has always wanted to find a first and last journey are their own operation of the freight company.

Tuoyuan International Logistics--Customer Feedback

By chance, just travelling to visit other customers, customers recommend that we visit Mr. Wang, we meet with Mr. Wang, at first Mr. Wang is still some hesitant attitude, Mr. Wang himself also said that the previous cooperation is not good, I showed him our overseas warehouse docking the entire articulation process, and customer communication status, Mr. Wang's concerns are slowly dispelled. The same day through his previous cooperation overseas warehouse to transfer the goods to our side, we also communicate with foreign overseas warehouse, the same night on the arrangement of the pickup, the customer instructions sent, the next day there will be forwarding information. Mr Wang followed me on the phone to say, said more surprised, we pick up the speed, operation out of the single speed super fast, the instruction is given, the operation is good, more assured of subsequent cooperation. Cooperation for a period of time, the customer shop's positive feedback rate increased by 70%, the customer after the end of this batch of orders, the headway directly shipped to our overseas warehouse, the headway and the tail end of all docking us.