Origin | Yantian | Destination | USA |
Shipping method | Ocean freight | Time | 25 days |
Mr Wang is to do glass products, through the little red book saw us zhejiang top far international logistics, follow-up through the understanding of the company is mainly to do FBA in and out of the goods in and out of the warehouse of a factory, in 2018 began to enter the cross-border e-commerce flat amazon, because the product is fragile due to the process of goods transport goods produced a large number of product breakage, and because the other side needs to provide overseas warehouse withholding Service, in the process due to the other overseas warehouse are Mexican operation, so in the sorting of goods led to the loss of goods sent chaos of many problems. Mr Wang then Little Red Book above the consultation of the reception manager, Mr Wang recommended business manager Ge Haoyang reception.
In February 2023, after contacting through the telephone network chat, to understand the concerns of Mr Wang, Zhejiang Tuoyuan International Logistics Company sent professional business representatives to visit the door immediately. To Wang introduced the value-added services of our Zhejiang Tuoyuan International Logistics Company lost compensation, the back end of the loss of Zhejiang Tuoyuan International Logistics Company will be the value of the goods to compensate for the original price and return the lost part of the freight; for the customer's damage problem first for the customer to recommend the use of the head and tail end of the delivery Haikka chartered services, to avoid the transit of the goods on the way to bring about the second injury; and then in the loading of the cabinet of each box of goods to affix the product Fragile labels are attached to each box of goods during loading; secondly, the goods are loaded on top of other heavy goods during loading to avoid extrusion. Through the above three methods, Mr Wang expressed great recognition of the safety of the goods and greatly solved the problem and communicated that 40% of the month's goods to try to ship by us. Through nearly a year of co-operation, Mr. Wang felt more and more the professionalism of Tuoyuan International Logistics, and recommended us to recommend more and more friends in the circle after he recognised us.